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Signing up with MoEngage creates your first workspace. You must complete this one-time step based on your organization’s requirements.
PrerequisiteYou must have a valid subscription code to sign up on MoEngage. Contact your sales representative to obtain your subscription code.

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Create a Workspace

  1. Visit the following URL:
    The X in the URL refers to the MoEngage data center (DC). You can find your DC number by referring to the data center and API endpoint mapping. The Create your account page appears. If you have questions about your data centre, contact your sales representative.
  2. Create your workspace using one of the following methods:

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Using a Password

  1. In the Company name (Workspace name) box, type your company name. This will also be the name of your workspace in the MoEngage dashboard.
  2. In the Work email box, type your work email.
  3. In the Password box, type your password. Ensure the password meets the following criteria:
    • Contains 8 to 20 characters.
    • Contains one capital letter.
    • Contains one number.
    • Contains one special character from: ! @ # $ % ^ & * ( ) _ ? / , < > ; : { } | ~ with no spaces.
  4. In the Subscription code box, type your subscription code.
  5. Select the I agree to the Terms of use and Privacy policy check box.
  6. Click Get Started. MoEngage sends a verification email to your registered email address.
    If you haven’t received the verification email, click Resend verification email.
  7. Open the email from MoEngage and click the activation link. After verification, you are directed to the login page.

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Using Your Google Account

  1. Click Continue with Google.
  2. On the Sign in with Google page, choose your Google account.
  3. On the Sign in to moengage.com page, click Continue. The Finish signing up page appears.
  4. In the Company name (Workspace name) box, type your company name or workspace name.
  5. In the Subscription code box, type your subscription code.
  6. Click Continue. Continue button Your workspace is created. You are directed to the login page.
MoEngage enables 2-step verification by default to protect your workspace from unauthorized access. When you log in for the first time, MoEngage prompts you to set up 2-step verification on your device. For more information, refer to Set Up 2-Step Verification on Your Device.

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Finish Your Workspace Setup as an Invited User

If someone invited you to a MoEngage workspace, you must complete a one-time setup before logging in for the first time.
PrerequisitesAfter having been invited to a workspace, you will receive a welcome email from Moengage Alerts (alerts@moengage.com) with the following subject line:<Name_of_the_inviter> has invited you to join MoEngage for <Name_of_the_workspace>Invitation emailIf you haven’t received this email, contact your company’s MoEngage Admin or Manager. Roles with the Create & Manage permission under the Team Members component can send invitations. For more information, refer to Invite a Member.
  1. Open the email you received from Moengage Alerts.
  2. Click the click here link. Click here link in invitation email You are taken to the Finish account setup page. Finish account setup page
  3. Complete your workspace setup using one of the following methods:

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Set Up a Password

  1. On the Finish account setup page, your email address is automatically populated in the Email box. Email pre-filled on setup page
  2. In the Password box, enter a new password. Ensure the password meets the following criteria:
    • Contains 8 to 20 characters.
    • Contains one capital letter.
    • Contains one number.
    • Contains one special character from: ! @ # $ % ^ & * ( ) _ ? / , < > ; : { } | ~ with no spaces.
  3. Click the Terms of use link and read the terms.
  4. Click the Privacy policy link and read the policy.
  5. Select the I agree to the Terms of use and Privacy policy check box.
  6. Click Set Password and Login. Your workspace setup is complete. You are directed to the Login to your accounts page. Login to your accounts page
    Bookmark your MoEngage login page for faster future access. If you forget your login URL, you can find it on the MoEngage global login page. For more information, refer to Find Your Login Page.
  7. Log in to your workspace.

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Sign In with Google

  1. On the Finish account setup page, click Continue with Google. Continue with Google button
  2. On the Choose an account page, choose your Google account. Choose an account page
  3. On the You’re signing back in to moengage.com page, click Continue. Sign in confirmation page Your workspace setup is complete. You are directed to the Login to your accounts page. Login to your accounts page
    Bookmark your MoEngage login page for faster future access. If you forget your login URL, you can find it on the MoEngage global login page. For more information, refer to Find Your Login Page.
  4. Log in to your workspace.

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Next Steps

Set it up based on your business requirements: